PRODUCTS

WHAT SIZE SHOULD I ORDER?

We only source high-quality apparel that runs true to size for our apparel products! Please refer to each item's description for individual product measurements and sizing recommendations.

HOW SHOULD I CARE FOR MY NEW CLOTHING?

Please refer to the garment tag for specific care instructions. For longevity, our apparel products should be washed inside out, in cold water, and tumble-dry on low.

CAN I CUSTOMIZE AN ITEM?

We love custom orders and will try our best to accommodate all special requests. Please email all custom order requests to team@vivadmco.com.

SHIPPING

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

We try our best to ship orders out ASAP! In general, you should expect your order to ship within 2 business days, and you should expect to receive your order 3-4 business days after your item ships.

DO YOU SHIP INTERNATIONALLY?

We only ship to the United States and Canada at this time.

RETURNS

WHAT IS YOUR RETURN POLICY?

We want you to love your items from VDMC! If you're not 100% happy with your purchase, please email us at team@vivadmco.com to initiate a return.

All returns must be in new condition, with tags attached, and free of smells/pet hair/debris. Your refund will be processed, minus original shipping cost, once your return is received and inspected.

CAN I EXCHANGE AN ITEM FOR A DIFFERENT SIZE?

Unfortunately, we cannot accpet exchanges. We are happy to initiate a return and extend store credit for you to repurchase the correct size immediately!

CAN I CANCEL MY ORDER BEFORE IT SHIPS?

It's okay to change your mind! Please email us at team@vivadmco.com ASAP to cancel your order. Please be sure to include your order number in the email.

STILL HAVE QUESTIONS?

Don't hesitate to reach out! We do our best to get back to all messages in 24 hours.

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